ExtremeTerrain.com Reviews

Based on 2 customer reviews from our shopper community, ExtremeTerrain.com's overall rating is 5.0 out of 5 stars and 100% of reviewers recommend this brand, which indicates that most consumers are generally satisfied with their purchases.

5.0

2 Reviews

Overall Rating

5 Stars

2

4 Stars

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3 Stars

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2 Stars

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1 Star

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Good Value

0.0

Price & Quality

0.0

Shipping & Delivery

0.0

Customer Service

0.0

Return Policy

0.0

All Reviews (2)
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RitthyRobinson
September 18, 2020
"Very Happy Customer Here!"
I've been a customer of Extreme Terrain for a while now. I have made 9 modest purchases, and all have been delivered timely and in good condition save one. For the only one that I received that was in less-than-new condition, the agent I corresponded with via email immediately offered to exchange it for a new item with no issues. After considering everything companies like ET are going through with COVID, I opted to just keep the item as the minor damage was purely cosmetic, and I was grateful they had what I was looking for and that I could receive it in less than two weeks. They took care of me with a partial store credit (which I have already used on another purchase) and some awesome decals. Excellent service here!

I highly recommend Extreme Terrain! Why? They have a great selection of items ranging from "budget" to "more money than I know how to spend." Everything I've ordered has come as advertised. Their customer service was professional, helpful, and prompt. Especially considering most folks in companies like this are working remotely still!

Kudos to them for running a tight ship, and for empowering their agents to make the customer happy.

Keep up the hard work Extreme Terrain, and know that at least one customer really appreciates all you do!
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Arlene.Knight
September 02, 2020
"Never a problem"
I have been using Extreme Terrain for about 6 months now and have spent a lot of money. I have never had a problem with them and even got the back ordered rear bumper in under 10 days. Called them a couple of times and I thought they were friendly and helpful. Love this company
Questions & Answers
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How are they still allowed to remain in business?

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greenelephant365
August 25, 2020

“You gave them two chances? I wouldn't dare. What a joke of a company.”

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How easy is it to get a hold of customer service at extreme terrain?

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GeorgiaMurphy
March 15, 2020

“Getting ahold of them is easy, getting satisfaction from the person on the phone is another story”

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Can you share a success story using extreme terrain?

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TommyDean
March 15, 2020

“No, first time customer, and last. The customer service is horrible.”

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Is extreme terrain a scam or a legit company?

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DebraFoster
March 27, 2019

“Scam as far as I'm concerned. Cheat you out of product and don't make it right, how else do you describe them?”

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